Collaborative AI for
Travel Planning
Empower your agents to deliver dream trips with Mobi’s Travel Agent Platform
Seamless travel planning, effortlessly delivered
Mobi’s Travel Agent Platform is an end-to-end solution designed to enhance and simplify travel planning, execution and customer service for your team. From flights to accommodations to dining and in-market activities, Mobi enables any agent to build smart itineraries filled with highly personalized recommendations at exceptional speed.
Increase efficiency
Decrease costs
Increase engagement
Dynamic planning
Save time making actionable itineraries
A dream trip that can’t be accomplished becomes a nightmare. Mobi’s smart itineraries are filled with personalized recommendations that we know can be achieved. A live document, any changes trigger an automatic re-issue saving you lots of time and headaches serving your customers.
Continuous monitoring
Improve customer experience with instant replanning
Mobi continuously evaluates every itinerary you’ve issued and automatically surfaces “next best options” to you and your clients when any disruption is detected. No matter what happens in-market, we’ll help you ensure your clients enjoy a worry-free journey.
Intermodal routing
Take the hassle out of the actual travel
Seamless travel means being able to get from any Point A to any Point B anywhere in the world in the most feasible and efficient manner. No matter the destination, Mobi suggests viable options (car, bike, walk, transit, ferry, taxi, etc.) based on personalized preferences.
Global content repository
Delight customers with personalized discovery
Help your customers discover and book trips of a lifetime. Pulling from 60 different sources, Mobi has enriched data on 40M+ POI around the world (hotel, dining, experiences, attractions, etc.). It makes even your newest employee an expert on everywhere.
Contextual profiles
Empower your team to engage more
Mobi models human preferences to help your staff gain key insights into what they care about and where they want to go. Combined with our global content repository, it helps you make hyper-personalized recommendations for any traveler, every time.
We want to make the experience of planning the perfect trip the most inspiring and seamless experience it can be for our Card Members. The focus should be on the magic of the trip, not the efforts of planning it. With Amex Trip Planner, we’re leaning into innovation to do just that. Our Card Members have a one-stop shop to explore and plan their flights, hotels, dining, and activities, offering recommendations tailored to their preferences, along with features to optimize travel-time and sequence activities.
Ali Dreisman
Vice President, Business Development, Amex Digital Labs
We want to make the experience of planning the perfect trip the most inspiring and seamless experience it can be for our Card Members. The focus should be on the magic of the trip, not the efforts of planning it. With Amex Trip Planner, we’re leaning into innovation to do just that. Our Card Members have a one-stop shop to explore and plan their flights, hotels, dining, and activities, offering recommendations tailored to their preferences, along with features to optimize travel-time and sequence activities.
Ali Dreisman
Vice President, Business Development, Amex Digital Labs
+16.8%
Air to hotel attachment rate
20%
Average improvement in CSAT scores
18.9
Repeat bookings within 3 months
+16.8%
Air to hotel attachment rate
20%
Average improvement in CSAT scores
18.9
Repeat bookings within 3 months
Ready to get started?
Learn more about Collaborative AI for travel planning