Platform

Collaboratory

Resources

Mobi & AWS

Deliver individualized results and enhanced digital engagement solutions for travel, transport, and hospitality

Our technology provide rich digital experiences that support the real world

Enterprise control dashboard

Easily configure your KPIs, control in-app content, and make user adjustments over time.

Bespoke customer experiences

Integrate invisibly into any existing digital product or flow.

Customer insights

Learn your customers' preferences from their first interaction through real-time travel.

At heart, we’re a backend company.

While our clients experience our products as front-end components, on AWS our platform’s success is enabled by our use of AWS Services including EKS, S3, RDS, Lambda, SNS, CloudWatch, ElastiCache, API Gateway and Kinesis. More than 50 microservices work together in the background to power our products.

Image of Massimo Morin
Customers approach AWS looking for personalization but personalized results for retail and personalized results for travel are very different problems given the historically limited data suppliers have on their guests. In partnership with Mobi we are able to deliver digital solutions that regenerate rich customer data and state of the art digital interactions that result in truly personalized trips and insights as well as the digital transformation many brands have been seeking for more than a decade.

Massimo Morin

Head Worldwide BD, Travel and Hospitality Amazon Web Services

Image of Massimo Morin
Customers approach AWS looking for personalization but personalized results for retail and personalized results for travel are very different problems given the historically limited data suppliers have on their guests. In partnership with Mobi we are able to deliver digital solutions that regenerate rich customer data and state of the art digital interactions that result in truly personalized trips and insights as well as the digital transformation many brands have been seeking for more than a decade.

Massimo Morin

Head Worldwide BD, Travel and Hospitality Amazon Web Services

What sets our technology apart

Mobi grew out of several labs at MIT in 2012. Over the past 10 years we have come to understand that great technology takes more than amazing code; it also requires art, design, enthusiasm for human psychology, and study of the existing forces in the world. Mobi brings together three key elements:

Cutting edge technology

Mobi draws upon state of the art constraint programming and machine learning to execute sophisticated collaborative tasks including routing, planning, forecasting, preference elicitation, and auto-scaling.

Understanding AI's limits

Even amazing AI fails when its creators don’t understand its strengths and limitations. Knowing how our technology fits with human preferences and skills helps us create the best possible user experience so travelers can collaborate effectively to make and execute plans in the real world.

Real world context

Providing great plans requires a deep understanding of place, as well individual needs and preferences. We have created a “genome of place” that characterizes locations beyond simple filters to reveal how, when, and why they fit into plans.

Customer case studies on AWS

Case study: Axon Vibe

Mobi customizes intermodal routing for public transit systems

Read case study

Photo of Tui plane

Case study: TUI

Mobi serves millions of global travelers with adaptive transfer planning solution

Read case study

Thought Leadership from Mobi

Insights & Learnings from across travel, hospitality and transportation

Anna Jaffe, Mobi's CEO, shares an 8 minute snapshot of the data that flows of Mobi's Agent platform: 8 Minutes of Insight

Porter Orr writes about the differences between the companies that succeed and fail at delivering new products and innovation: Innovation: A Tale of Two Companies

Peng Yu, Mobi's CTO, writes about how to use and relax user preferences to say yes and meet customer need even when it might seem the only option is to say no: It is a Big World

Journey with Mobi

Ready to upgrade your brand’s digital offerings?